Last updated: [date_legal]

This Privacy Policy applies to this Website developed and operated by [company_name], with its registered address at [company_address_en] With company registration number [company_registration] (“Company”, “we”, “us” or “our”). We value your privacy and the trust you place in us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data (“Personal Data”), the purposes for which we process it, the parties with whom we may share it, and your rights concerning your Personal Data. We will collect and use your Personal Data in ways that are described here, and in a manner that is consistent with our obligations and your rights under applicable data protection laws including, but not limited to the General Data Protection Regulation (GDPR). 

We encourage you (“you,” “your,” and “User”) to review this Privacy Policy thoroughly before using our Website or Services. If you disagree with any provisions outlined herein, you should refrain from accessing the Website or utilizing any of the Services available through it, regardless of the manner in which access is made.

Our Website and Services are not intended for individuals who have not yet reached the legal age of majority in their respective jurisdictions. We do not knowingly collect personally identifiable data from individuals who are below the age of majority in their country of residence. Should we become aware that such information has been inadvertently collected, we will promptly take the necessary steps to erase the data.

ANY CAPITALIZED TERMS USED IN THIS PRIVACY POLICY THAT ARE NOT SPECIFICALLY DEFINED HEREIN SHALL HAVE THE MEANINGS ASSIGNED TO THEM IN OUR TERMS AND CONDITIONS.

Purposes of Personal Data Collection

Personal Data” refers to any information that relates to an identified or identifiable natural person. An individual is considered identifiable if they can be directly or indirectly recognized, particularly through identifiers such as their name, identification number, location data, or online identifier.  

The collection and processing of your Personal Data are based on various legal grounds, including compliance with legal obligations, your consent, the necessity of processing for the protection of vital or public interests, legitimate business interests, and the fulfilment of contractual obligations.

We handle your Personal Data exclusively for the purposes outlined in this Privacy Policy or as communicated to you in connection with our Services. The specific purposes for which we collect and process your Personal Data include:  

1. Communication and engagement: Reaching out to you through various channels, including emails, newsletters, surveys, and other forms of correspondence.
2. Service fulfilment: Processing your subscription, trial, and other requests, including order management and the provision of requested Services and information.
3. Account management: Establishing, maintaining, and ensuring your access to your account.
4. Marketing and promotions: Conducting marketing activities to promote our Company and Services to you.
5. User experience enhancement: Personalizing your experience on our Website and Services by tailoring content and advertisements according to your interests and preferences.
6. Targeted content and advertising: Delivering customized content and advertisements during your use of our Services, website visits, and email communications, as well as remembering browser settings and preferences to provide relevant, interest-based material.
7. Access and service provision: Facilitating access to the Website and Services, along with any information you request.
8. Legal and regulatory compliance: Adhering to applicable laws, regulations, legal processes, and government requests, as well as safeguarding legal rights – whether ours or those of third parties.
   
   

Personal Data that We Collect

We may collect, use, store, and transfer various types of Personal Data about you, categorized as follows:

1. Personal Information: Includes your name, username or login credentials, password, date of birth or age, language preferences, areas or topics of interest, and any other information you share with the Services.
2. Contact Details: Consists of your email address, phone number and address.
3. Consent Records: Documentation of any consent you have provided, including the date, time, method of consent, and any related details.
4. Location Data: Information regarding your geographical location.
5. Purchase and Payment Information: Includes records of purchases, pricing details, invoices, payment transactions, billing addresses, and chosen payment methods.
6. Opinions and Feedback: Any views or opinions you share with us directly or post publicly about us, whether on social media platforms, forums, or within our Services.
7. Usage Data: Information related to how you interact with and use the Website, including statistical and analytical usage data.
8. Approximate Physical Location: General location details (such as city or postal code) derived from your device’s IP address.
9. Device Identifiers: Includes device-specific identifiers such as device ID, advertising ID, and Internet Protocol (“IP”) address.
10. Tracking Technologies: Information obtained through cookies, pixel tags, anonymous identifiers, and other tracking tools.
11. Interaction Data: Insights into how you engage with our Services, as well as your interactions with content and advertisements on third-party websites.
12. Device Information: Details regarding the type of device you use, its settings, and installed software.
    
    

Your rights

We process your Personal Data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. As a data subject, you have the following rights regarding your Personal Data:

1. Right to withdraw consent: You may revoke your consent for the processing of your Personal Data at any time.
2. Right of access: You have the right to request and obtain access to the Personal Data we process about you.
3. Right to information: You may ask the Company for details about what Personal Data we handle and the purposes of such processing.
4. Right to object: You have the right to object to the processing of your Personal Data.
5. Right to object to automated processing: You may object to decisions made solely based on automated processing.
6. Right to rectification: If you believe your Personal Data is inaccurate or outdated, you can request its correction or update.
7. Right to data portability: You can request the transfer of your Personal Data to another data controller in a structured, commonly used, and machine-readable format.
8. Right to restriction of processing: You may request that we limit the processing of your Personal Data.
9. Right to erasure (“Right to be forgotten”): You can request the deletion of your Personal Data.
10. Right to lodge a complaint: You have the right to file a complaint with a relevant supervisory authority.
    
    

Disclosing Personal Data to Third Parties

The Company may share Personal Data in certain circumstances, including but not limited to business sales, mergers, consolidations, investments, changes in control, significant asset transfers, reorganizations, or liquidations, as well as during preparations for such events. We may also disclose Personal Data to our subcontractors and affiliated entities.

Additionally, we may engage third parties to process Personal Data under the following conditions:

1. Payment service providers: We work with payment processing providers to facilitate transactions, including handling credit and debit card details. These providers may change over time, so we recommend reviewing the payment page for updates. By using their services, you are subject to their respective privacy and cookie policies.
2. Anti-fraud and credit check providers: We partner with third parties to enhance security by detecting and preventing fraudulent activities. These providers access and process your Personal Data strictly for fraud prevention purposes. Their privacy and cookie policies govern the use of this information, and the list of providers may change periodically.
3. Hosting and technical support providers: We engage service providers that ensure the availability and functionality of our Website and Services.
4. Data transmission and processing services: Certain providers assist us in handling information, including email delivery, payment processing, and customer data management.
5. Operational and support service providers: We may work with contractors, agents, and affiliates to facilitate technical support, customer service, billing, administrative functions, event planning, marketing, and other operational services.
6. Google Analytics: Provided by Google LLC, this tool collects and analyzes various types of information via cookies, including IP addresses, device identifiers, URLs, usage metrics, and other statistical data. We use Google Analytics to optimize our Website and Services. For more information, please refer to Google’s privacy policy.
7. Hotjar: An analytics and feedback tool that helps us understand user behaviour and engagement with our Services. For more information, please refer to Hotjar’s privacy policy.
   
   

Security Measures

We have implemented robust security measures to safeguard the Personal Data we process, ensuring protection against unauthorized access, misuse, disclosure, or alteration. Since protecting Personal Data is so important, only authorized personnel with permission can access it. We carefully follow strict guidelines to ensure the protection of your Personal Data.

While we take every reasonable step to secure your Personal Data, it is important to note that no security system can guarantee absolute protection. In the event of a suspected or confirmed data breach affecting Personal Data, we will take prompt action, including notifying you and the relevant supervisory authorities in accordance with applicable data protection laws.

Personal Data Retention and Transfer 

We retain your Personal Data for as long as necessary to fulfil the purposes for which it was collected and processed, including compliance with legal, accounting, and regulatory obligations. When determining the appropriate retention period, we consider various factors, such as the nature, amount, and sensitivity of the Personal Data, the potential risks associated with unauthorized access or disclosure, the purposes of the processing, and whether these purposes can be achieved through alternative means, as well as any applicable legal requirements.

The Company processes Personal Data at its operational offices and other locations where its processing partners have their offices. This means your Personal Data may be transferred to and stored on servers outside your country, state, or province, where data protection laws may differ from those in your jurisdiction.

By accepting this Privacy Policy and submitting your Personal Data, you consent to such transfers. We take all necessary measures to ensure that your Personal Data is handled securely and in compliance with this Privacy Policy and that it is not transferred to another organization or country without the proper safeguards in place.

If we transfer Personal Data to a country outside the European Union that does not guarantee an adequate level of protection, such transfer will only take place after the Company and said subjects conclude particular agreements, containing safeguard clauses and/or the appropriate safeguards for the protection of your Personal Data will be carried.

Links to External Websites

Our Website may include content, links, plug-ins, or applications provided by third parties. If you choose to interact with these links or enable such connections, third parties may collect or share information about you. Please note that we do not control these external websites and are not responsible for their privacy practices or policies. We strongly recommend reviewing the privacy policies of any external websites you visit to understand how they collect, use, and protect your Personal Data.

Changes to this Privacy Policy 

We reserve the right to update this Privacy Policy periodically to reflect modifications in our data processing practices or changes in legal requirements. Any significant updates will be communicated by posting the revised Privacy Policy on our Website or through other legally required means. We encourage you to review this Privacy Policy regularly to stay informed about how we handle your Personal Data. Your continued use of our Website and Services following the publication of any updates constitutes your acceptance of the revised Privacy Policy.

Other Applicable Rules

In addition to this Privacy Policy, your use of our Website and Services is also governed by other important policies that outline your rights and obligations.

We encourage you to review our Terms and Conditions, which define the terms of use, obligations, and limitations related to accessing and utilizing our Website and Services. By using our Services, you acknowledge and agree to comply with these terms.

Furthermore, our Cookie Policy provides details on how we use cookies and similar technologies to enhance your browsing experience, improve website functionality, and personalize content. It explains the types of cookies we use, their purpose, and how you can manage your preferences.

We recommend that you familiarize yourself with these policies to fully understand the framework governing your interactions with our Website and Services.

How to contact us? 

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your Personal Data, you can contact us via email at [contact_email] or by mail at: [company_address_en] We strive to address all inquiries promptly and efficiently, ensuring that your concerns regarding data protection and privacy are handled with the utmost care.